NordVPN vs. Surfshark: See which provider stands out for privacy, speed, and more

Last updated by   Ruheni Mathenge
Disclosure
Which is a better service between Surfshark and NordVPN? Check out this comprehensive comparison in different categories (such as privacy, servers network, customer support, etc.) to find out the winner.

A Virtual Private Network (VPN) primarily strengthens your online security and privacy, but it can do much more. However, the hardest part is to opt for the right service with hundreds of options available today, especially if you are a beginner.

In this article, we will do a detailed comparison of NordVPN and Surfshark to see which outshines the other. Although Surfshark is relatively new, it offers a feature-packed application and unlimited simultaneous connections. On the other hand, NordVPN is a well-established name with an even more extensive server network. At the end of the comparison, you will have a better idea of the service that suits your needs.

Short on time? NordVPN and Surfshark comparion quick results

This is a summary of how both VPNs performed in different categories. The spoiler alert is NordVPN trashes Surfshark in most areas.

Plans and pricing  Surfshark
FeaturesNordVPN
SpeedTie
StreamingNordVPN 
TorrentingNordVPN
GamingSurfshark 
Works in ChinaTie 
SecurityNordVPN 
PrivacyNordVPN 
InterfaceNordVPN 
Device compatibilitySurfshark 
SetupTie 
Customer serviceTie 

NordVPN vs. Surfshark speed test: Which is faster?

Usually, a VPN will reduce your internet speed because it deploys encryption and routes your traffic through remote servers. Therefore, the best way to assess the VPN speed is to check the severity of speed loss. In this case, we measured the average speed with different protocols and compared both providers.

Baseline download speed: 102 Mbps

 Baseline upload speed: 89Mbps

WireGuard/NordLynxSurfsharkNordVPN
Average download speed95Mbps91Mbps 
Average upload speed76Mbps 69Mbps 

Both VPNs have adopted the Wireguard protocol, which is commended for improved speed. That is why NordVPN download speed drops by only 10% and upload by 25%. On the other hand, Surfshark does better than NordVPN, with an average download speed loss of 7% and upload of 15%. These are very impressive scores compared to other providers.

IKEv2SurfsharkNordVPN
Average download speed 88.1 Mbps 85.3 Mbps
Average upload speed25.6 Mbps 32.5 Mbps 

IKEv2 is perhaps the best tunneling protocol for mobile devices and is offered by both providers. It isn’t as fast as Wireguard, but Surfshark suffers a download speed of only 14%. However, the upload speed drop is significant at 71%. Conversely, NordVPN’s download speed loss is 16%, and upload speed at 67%. As you can see, the download speed loss of both providers is almost similar. However, NordVPN is a bit efficient in terms of upload speeds.

OpenVPN UDPNordVPNSurfshark
Average download speed80.3 Mbps 59.5 Mbps 
Average upload speed29.2 Mbps 49.1 Mbps 

The speed loss percentage will vary significantly, although OpenVPN UDP is the faster version. For example, NordVPN has an average download speed drop of 21% and an upload of 67%. On the contrary, Surfshark shows an average download speed loss of 41% and upload of 44%. So, this indicates that Surfshark is fairly consistent while NordVPN performs better in some locations.

OpenVPN TCPNordVPNSurfshark
Average download speed28.6 Mbps 26.3 Mbps 
Average upload speed24.9 Mbps 30.4 Mbps 

OpenVPN TCP protocol option is more focused on security but not speed. As a result, the speed reduction is quite severe. For example, NordVPN has a download speed loss of 71% and an upload speed loss of 72%. On the other side, Surfshark isn’t any different, with a download speed loss of 74% and upload speed loss of 65%. In this case, the performance of both services is almost similar.

Both VPNs seem to match in this category, with Open (UDP/TCP) and IKEv2 performance very similar. However, Surfshark Wireguard offers better speed than NordVPN’s NordLynx.

Winner: Tie

Surfshark vs. NordVPN features overview

It’s the features that differentiate between an excellent and mediocre VPN service. Besides the standard features, both Surfshark and NordVPN add plenty of extras.

Specialty servers

Both services have specialized servers that have unique case uses and provide an added advantage to your connection.

P2P servers – Surfshark claims that its entire server network support P2P traffic, yet it is not the case. Instead, you have to search for ‘P2P’ in the location tab to get the list of servers that back torrenting. Similarly, NordVPN has optimized P2P servers in more than 45 countries. In fact, even if you forget to use the servers, the VPN will redirect your connection automatically if it notices P2P traffic.

Multihop servers – When you use these servers, your connection will be routed through two servers rather than one. On the other hand, NordVPN offers Double VPN servers that work similarly to the MultipHop servers. Both options add an extra encryption layer to your connection and remove any trace of your IP address, thus maintaining your privacy.

Static IP servers – Surfshark static IP servers are available to anyone. Although you’ll be assigned a similar IP address every time you connect to the server, the address won’t belong to anyone in particular. NordVPN also offers static IP servers, although you’ll have to pay extra.

SmartDNS

Most media streaming and gaming devices don’t support VPNs. That is why both services devised a way to offer VPN-like functionality without requiring an app.

For example, NordVPN has a SmartPlay feature. It automatically swings into action when you use the VPN to access blocked streaming sites. In addition, you can configure it as a regular SmartDNS feature, but it can also activate when you access websites with geo-blocked content. Surfshark’s SmartDNS feature uses similar formula.

Split tunneling

The split tunneling feature allows you to customize your VPN connection. It is helpful to access certain web pages with your actual IP address without logging out from the VPN. For example, you can use the feature to log in to your bank account and encrypt your torrenting traffic simultaneously.

Both NordVPN and Surfshark offer it. Unfortunately, both providers have only integrated it on Android and Windows devices. So, you can’t benefit from it if you use Apple devices.

Web filters

Both services offer web filters that will keep you safe when online. Surfshark calls the feature CleanWeb. It will prevent malicious ads and intrusive trackers by blocking the known IPs associated with malware, adware hosts, and trackers.

NordVPN’s version is known as CyberSec and works similar to CleanWeb by obstructing blacklisted IPs. If you try to access a compromised website, you will be warned that the page is insecure and off-limits.

Extras

Generally, both services are trying to outdo each other for almost every feature. For instance, while Surfshark has Alerts, NordVPN offers Dark-web monitoring. In addition, they can check if your data is involved in any kind of breach.

However, Surfshark beats NordVPN with the unique GPS spoofing feature. It is available on the Android app and allows you to change your device’s coordinates. Also, there is its proprietary search engine.

Winner: Surfshark

Surfshark vs. NordVPN security comparison

NordVPN vs Surfshark
(Gettyimages)

One thing you shouldn’t compromise when choosing a VPN is security. Because your traffic will be routed through an intermediary server, you should ensure the service is trustworthy.

Surfshark uses AES-256-GCM and Chacha20Poly1305, while NordVPN has AES-256-CBC cipher to protect your connections. The AES GCM version is a newer technology and theoretically safer, but both options are almost impossible to crack.

Both providers use the SHA-512 hash function for authentication, which scrambles your credentials into unreadable text. As a result, your password will never be uploaded online as plain text.

The encryption is similar, and both services also use RAM-only servers. In addition, they follow a strict no-logs policy and are based in privacy-friendly jurisdictions.

Furthermore, both providers have undergone public security audits. For example, NordVPN has been audited twice for its zero-logs policy by PricewaterhouseCoopers (PwC). Also, its applications have been audited by VerSprite (an independent geopolitical risk compliance auditor).

On the other hand, Surfshak was audited by Cure53. It did two tests to check the browser extensions as well as the server network and general security.

Infrastructure

Until recently, it was only a few providers that managed RAM-only servers. These days, more and more services are running diskless server networks. Both Surfshark and NordVPN have upgraded their infrastructure to run on RAM-only. This is insufficient space and cannot even store your usage logs. Also, the servers delete everything when you start a new session.

It also reduces the chances of the servers getting breached. This is because backdoors for monitoring can be installed on servers that use hard drives. So, diskless servers are harder to crack since they don’t conform to the conventional design.

Privacy

Surfshark is headquartered in the British Virgin Islands. This is a privacy-friendly country and does not belong to the 5/9/14 Eye Alliance. In addition, it doesn’t have data-retention laws and will not cooperate with foreign intelligence unless with orders from BVI courts.

NordVPN follows the same route, but it is based in Panama. This is also a privacy-friendly region, which is not part of any surveillance alliances. Therefore, your data won’t be compromised by intrusive legislation, regardless of the service you decide to pick.

Logging practices

As with most VPN services, both NordVPN and Surfshark guarantees not to log your data. This is reinforced with the RAM-only servers to maintain your anonymity always.

However, NordVPN is a head start in this category. It has gone through several independent audits by PricewaterhouseCoopers (PwC) in 2018 and 2020 to scrutinize the privacy policy claims. Both tests proved that the provider keeps its promise of not retaining any data.

With these security features, both Surfshark and NordVPN have proven to be highly secure. However, NordVPN has audited its no-logs policy, making it a winner in this category.

Winner: NordVPN

Comparing NordVPN with Surfshark for streaming and torrenting

Streaming

NordVPN and Surfshark have impressive unblocking capabilities. They can bypass restrictions of almost all streaming services, even the most notorious ones like Netflix.

Both services did not struggle to unblock international Netflix libraries during our tests. We were able to access the US exclusives and even accessed Japanese content effortlessly. Hence, both are great options if you are looking for a VPN for Netflix.

Besides Netflix, our team could unblock other popular streaming sites such as YouTube and BBC iPlayer. Moreover, both NordVPN and Surfshark did not show any errors even with other media services.

The only hurdle we encountered was with DAZN. It is a popular sports streaming site that many VPNs struggle to unblock, including Surfshark. However, NordVPN evaded the restrictions successfully. It may be because of its SmartPlay technology. Nevertheless, NordVPN looks to be the very best streaming VPN among the two.

Winner: NordVPN

P2P (Torrenting)

Both VPNs are reliable when it comes to torrenting. They offer dedicated P2P servers that are optimized for improved download speeds. With Surfshark, you’ll have to search for these servers in the location tab. As for NordVPN, it will automatically redirect your traffic to a P2P server if it detects you are torrenting.

However, the free SOCKS5 proxy gives NordVPN an arrow edge over Surfshark. In addition, it is praised for better flexibility and speed, which you might appreciate if you torrent frequently.

SurfsharkNordVPN
Average download speed69.8Mbps 56.5Mbps 

Winner: NordVPN

NordVPN and Surfshark compared for gaming

One of the most crucial metrics for most gamers is latency, sometimes referred to as ping. This is the time it takes for data packets to reach the server and back to your device.

Usually, VPNs have a reputation of increasing latency, so they aren’t often used while gaming. However, Surfshark showed promising results during our tests with popular games. Remember that the lower ping rate is always desirable.

Without a VPNSurfsharkNordVPN
Call of Duty: Warzone23ms22ms 53ms 
Rocket League31ms43ms 49ms
Apex Legends28ms34ms 41ms
Average27.3ms 33ms47.6ms

As you can see above, Surfshark has a lower ping rate in all three games compared to NordVPN. In fact, if you look at Call of Duty: Warzone, Surfshark shows lower latency than my base ping.

When using a VPN for gaming, choosing the server closest to your location is advisable to reduce the latency. Nonetheless, both services are reliable gaming options. However, Surfshark produced lower pig results, making it a winner in this category.

Winner: Surfshark

Surfshark vs. NordVPN: Plans and pricing

Most VPN providers have straightforward pricing schemes that are pretty easy to understand. In most cases, longer subscriptions offer better discounts. This is the same case with these competing services.

The only difference is that you’ll get six simultaneous devices per subscription with NordVPN, while Surfshark provides unlimited connections. This means you can use as many devices as you want without restrictions.

PlanSurfsharkNordVPN
Monthly$12.95$11.95
Six months$6.49/month 
Annual$4.92/month 
Two years$2.49/month $3.67/month 
Check plansCheck plans

The monthly package is the shortest option but the most expensive. For example, NordVPN offers it at $11.95, while Surfshark is a bit pricier at $12.95. Both choices are costly, so it makes more sense to go for longer subscriptions.

It is a little tricky to compare the second tier as both services offer different durations. For instance, Surfshark has a 6-months plan at $38.94, and NordVPN provides an annual package at $59. So, it seems that Surfshark will cost you $77.88 for a whole year, which is more than NordVPN. Therefore, you can opt for Surfshark if you want a shorter subscription or NordVPN for a more extended plan.

Fortunately, both services offer a two-year package that comes with better savings. For example, NordVPN charges $99 while Surfshark costs $59.76. In this case, Surfshark wins with a massive margin of around $30. This means it will cost you about $2.49 per month if you choose this plan. 

However, NordVPN has more payment options than Surfshark. It supports PayPal (in specific regions), credit cards, Sofort, AmazonPay, Google Pay, Apple Pay, prepaid cards, and cryptocurrencies. Also, you can buy it on retail shelves if you are lucky.

On the other hand, Surfshark accepts PayPal, Google Pay, credit cards, and cryptocurrencies. Although the options are few, there are no restrictions whatsoever. Anyway, both services offer a 30-day money-back guarantee, which allows you to test them risk-free.

Winner: Surfshark

Which among the two works best in China?

Many VPNs cannot bypass the Chinese Great Firewall. Thankfully, both NordVPN and Surfshark can evade the restriction, which is good news if you are traveling to China. Additionally, setting up a manual connection is an option, even though the client may be haphazard.

Also, remember that censorship in China works in cycles. This means that the blocks may sometimes be stricter, and you won’t be able to do anything about it.

Winner: Tie

NordVPN vs Surfshark: Server network

Both services have different strengths when it comes to the server network. NordVPN has 5,189 servers in 60 countries, and Surfshark manages 3,200 servers in 65 countries. Therefore, one provider has more servers while the other offers slightly more locations.

However, it is worth noting that NordVPN’s servers in the US and Europe beat Surfshark’s entire network. As a general thumb rule, an extensive server fleet offers consistent performance in different locations.

Winner: NordVPN

Platforms and interface

SurfsharkNordVPN
Supported OS Android, Windows, macOS, Linux, and iOS Android, Windows, macOS, Linux, and iOS
Other software and devices Fire devices, Android TV Kodi, Fire devices, Android TV 
Browser extensions Firefox, Chrome Firefox, Chrome 
Simultaneous connections Unlimited 6

Both Surfshark and NordVPN support almost all the major operating systems. In addition, their apps exist in different forms for various devices, and setting them up is easy.

Winner: Tie

Desktop apps

Typically, Linux is not the prettiest option as neither Surfshark nor NordVPN provides any visual interface. Instead, you will have to use the terminal by typing in the server you want to connect to. Nonetheless, both apps worked well, and I did not encounter any problems.

The Windows app of both providers gets the best treatment. They have an aesthetically pleasing interface and have features lacking on macOS like Whitelister/Split tunneling.

There are two forms of macOS versions for Surfshark and NordVPN: website download and App Store versions. The NordVPN’s sideload provides recent updates and has only the OpenVPN tunneling protocol. Conversely, Surfshark’s sideload supports the IKEv2 protocol and displays beta updates. Therefore, download a client from the App store if you want more tunneling protocol options.

Mobile apps

Usually, the Android VPN apps are more superior to their iOS peers. It is the same story here, where both services have an excellent Android app while the iOS version lags behind. For example, Surfshark’s Android app comes with GPS spoofing and Whitelister, while NordVPN’s Android has split tunneling, kill switch, and auto-connect.

Set up

Winner: Tie

Desktop

The desktop apps for both Surfshark and NordVPN are effortless to install. It took me only five steps below (in less than 3 minutes) to install the apps on my devices.

NordVPNSurfshark
Navigate to the NordVPN website. Then, tap on ‘VPN Apps‘ at the top of the display. Choose your device (Windows/macOS) and click download. Install the app on your device. Then, launch the app, register, and connect to any server you want. Locate Surfshark’s website. Select ‘Apps‘ at the top of the page. Then, under ‘Desktop and Laptops,’ choose your device. Tap on ‘Download‘ and install the app.  Open the app, create an account and start browsing. 

Mobile

Most installation guides tell you to download the mobile app from the respective App Stores – Google Play store for Android and Apple App Store for iOS. However, I advise you not to do that. This is because you risk not getting a refund if you don’t get the app directly from the vendor. Here is a simple-to-follow guide on how you can download legitimate apps.

NordVPNSurfshark
Use your mobile browser to sign up for NordVPN. Click on ‘Install‘ to get the app on your device. Then, log in to your account and connect to your preferred server.Sign up for Surfshark through your mobile browser. Next, click ‘Get‘ to download and install the app on your device. Then, sign in, connect to a server and start browsing.

Other devices

Besides mobile devices and computers, both providers provide installation guides for other hardware.

  • Go to the ‘Apps’ section on Fire TV devices to download clients of either Surfshark or NordVPN.
  • You can download the Android TV app of both services from the Play Store
  • Navigate to the ‘Help Section’ of both providers to get manual installation guides for routers
  • Download the Linux repo and install the VPNs through the terminal

Winner: Tie

Customer support

With whichever service you choose, you’ll get multiple options to contact customer support if you face any issues. In addition, both providers have up-to-date customer help sections with numerous tutorials and FAQs.

Surfshak and NordVPN offer 24/7 live chat if you would like a more direct approach or talk to an agent. This option is available at all times, even at night. I tested both providers, and my experience was pleasant. The response was prompt, and the agents were knowledgeable on all the questions I asked.

Even if your question is a little bit detailed, the VPNs have a ticketing system, where you will get the solution through email. Therefore, customer support is reliable, whichever service you pick.

Winner: Tie

Final look: NordVPN vs. Surfshark

NordVPNSurfshark
InterfaceList-based server selection and a mapList-based server location
Set upEasy-to-install apps for all devices Simple to install apps on all major platforms
SpeedAverage speed: 91 Mbps (our baseline speed was 102)Average speed: 83 Mbps
PricingMinimum cost: $3.67/month Minimum cost: $2.49/month
SecurityAES-256-CBC OpenVPN, IKEv2/IPSec protocols, NordLynx, SOCKS5 proxyDouble VPN Kill switch, and DNS leak protection  AES-256-GCMWireGuard, OpenVPN, IKEv2, Shadowsocks protocols, MultiHop servers DNS leak protection, and Kill switch 
Customer serviceEmail support and 24/7 live chat Email support and 24/7 live chat 
Logging practicesNo-logs policy No-logs policy
TorrentingOptimized P2P servers. Average download speeds: 56.5Mbps Specialized torrenting servers. Average download speeds: 68.8Mbps 
GamingAverage latency: 47.6ms Average latency: 33ms 
StreamingUnblocks 10 Netflix libraries, BBC iPlayer, Disney+, Hulu, Peacock TV, etc Unblocks10 Netflix libraries, Hotstar, HBO, Amazon Prime Video, etc 
ChinaWorks but the connection may fail sometimes Works but the connection may fail sometimes
CompatibilityWindows, Android, macOS, iOS, Linux, Chromebook, Android TV, Chrome, Firefox, Fire TV, and selected routers. 6 simultaneous devices Windows, Android, macOS, iOS, Linux, Xbox One, PS4, Android TV, Nintendo Switch, LG Smart TV, Samsung Smart TV, Fire Stick, Kodi, and selected routers. Unlimited simultaneous connections 

Conclusion

NordVPN has emerged as the overall winner in this comparison, but that does not mean that Surfshark isn’t worth it. On the contrary, if you want high-speed servers, access to popular streaming sites, verified zero-logs policy, and robust security, NordVPN is our top recommendation.

On the other hand, you can opt for Surfshark if you want more device connections and gaming performance. Nonetheless, both NordVPN and Surfshark are high-quality services with excellent value for money.

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About the author

Ruheni Mathenge
Ruheni Mathenge

Tech researcher and writer with a passion for cybersecurity. Alex is a strong advocate of digital freedom and online privacy.

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