TotalAV Review: Is It a Dependable Option?

TotalAV, a relatively new UK-based internet security solution, will occasionally appear among big antivirus brands. It is affordable software designed to identify and eliminate potential malware threats on your computer actively. Additionally, the antivirus offers numerous privacy protection and impressive web security features in an intuitive user interface.

Although TotalAV may not be the most affordable, versatile, or popular antivirus software, it is a decent all-around solution. This TotalAV review will examine its performance, ease of use, system impact, customer support, and more.

TotalAV overview

TotalAV is a trustworthy antivirus program that is packed with lots of features. It will protect you against viruses, ransomware, spyware, and other types of malware that can severely damage your device.

Here are some of its key features:

• Real-time malware protection
• Virtual private network (VPN)
• Anti-phishing scam
• Smart scanning
• Remote firewall
• Password manager
• Updated virus definitions
• Identity theft monitoring
• Data breach monitoring

Moreover, the service has other features you can explore by subscribing to reasonably priced packages. Also, you can utilize the 30-day money-back guarantee to test the service or the free version if you are on a budget. So, TotalAV is an excellent choice if you want a simple-to-use antivirus with excellent malware detection rates.

Pros and cons of TotalAV

Is TotalAV safe?

TotalAV is a trustworthy and reliable antivirus with 100% protection. We tested the antivirus against several malicious files, and it detected them all, producing the best possible result.

Moreover, independent lab tests have examined this antivirus in different aspects. For example, AV-Test gave it 6 points in usability and performance. In addition, it rated protection at 5.5 points, which is slightly lower.

Another AV-Test report indicated that TotalAV blocked 97% of zero-day malware attacks, including email and web threats. Also, the antivirus successfully identified 4-week-old malware without false positives. 

AV-Comparatives, an independent testing lab, gave TotalAV the highest Advanced+ ranking. During the test, the antivirus effectively blocked 99.93% of threats with only one false alarm.

Furthermore, SE LABS testing gave TotalAV the highest AAA rating. The antivirus achieved 97% accuracy when detecting malicious files.

TotalAV is a great malware protection tool. It has above-average results, meaning you can trust it to protect you from various online threats.

TotalAV security features

This software has all the tools you might need in an antivirus application. Combining these features will provide you with decent protection against most online threats.

Malware scans

TotalAV offers three malware scan types that include:

• Quick scan – Scans temporary files where viruses usually hide
• System scan – Scans the entire system for malware
• Smart scan – Scans a large but targeted files and folder selection on your hard drive
• Custom scan – Scans a single file, folder, or the whole disk

I started our test with the system scan, which took around 1 hour. Fortunately, it didn’t take a toll on our computer’s performance, which is excellent. Most of its competitors, like Kaspersky, put a strain on the CPU during such scans.

In this test, we downloaded over 900 test files comprising viruses, ransomware, Trojans, rootkits, keylogging, and spyware malware. The results were remarkable, with the antivirus detecting almost all the files (99.6 %), including spyware and ransomware. This is excellent news, as some antiviruses don’t consider spyware malware.

If you don’t have the time to perform the full system scan, you can do a quick or smart scan. During my tests, both scans ran for about 10 minutes.

TotalAV offers several removal options for the malware files it identifies – delete, quarantine, or ignore at the end of each scan. If you don’t know how to handle the file or its origin, it is best to quarantine it. On the other hand, you can allow a program if it doesn’t show any traces of malware. Fortunately, TotalAV did not present false positives during our tests.

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Real-time protection

TotalAV’s real time protection is highly effective. It is always in the background, analyzing programs and scanning downloads to protect your computer from malware.

I downloaded malware files, including ransomware and rootkits, to test the real-time scanning engine. TotalAV immediately identified and quarantined the malicious sites and files before we could run the scan.

For the second test, we used over 500 virus files confined in a compressed (.zip) folder. Again, the antivirus allowed me to download the compressed files but issued a warning when I tried to obtain data from the zipped folder.

Finally, I did a ransomware simulator test. TotalAV identified the encryption signature of the file and immediately blocked the execution. As a result, the malware couldn’t infect any of the system’s files.

Real-time malware detection is one of the essential parts of any antivirus program. So, it is impressive that TotalAV’s real-time protection works efficiently.

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WebShield

This anti-phishing tool will protect you from phishing threats and other online malware distributors. Phishing is becoming a menace in which millions of internet users are lured into providing sensitive information through fake web pages.

Popular browsers like Firefox and Chrome have adequate anti-phishing protection. However, adding an antivirus like TotalAV will help improve the defense and keep you completely safe.

I was impressed with TotalAV’s anti-phishing tool performance as it detected more phishing sites than Firefox and Chrome during my testing. In addition, it claims to block low-trust websites and an AI-based detection system to identify phishing sites. Indeed, this works pretty well. Some of its competitors, like Avira and Norton, offer more advanced and user-friendly anti-phishing protection.

The best thing about TotalAV’s Web Shield is that you can download it for free as an app or extension. Generally, TotalAV’s anti-phishing tool is really effective compared to other competing brands and complements the overall package.

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System Tune-up

This feature eliminates junk files, which helps to improve the computer’s performance. The System Tune-Up is one of the best antivirus PC optimizers available. It comprises the following tools:

• Startup Manager
• Browser Cleanup
• Application Uninstaller
• Junk Cleaner
• Duplicate File Finder

The Startup Manager feature lets you decide which applications to run automatically when you boot your computer. Windows OS has a similar feature, but it is hidden in the Control Panel. However, TotalAV makes it easily accessible and effortless to use.

Application Uninstaller will enable you to remove unwanted or obsolete software to create more space on your computer. Again, the Windows operating system has an identical feature. However, the ‘Add or Remove Programs’ is tedious to use and sometimes isn’t practical. On the other hand, you can easily access the apps, uninstall them, and even remove multiple applications at once with TotalAV.

The Browser Cleanup feature will help to keep your online activities private. Usually, your browsers retain cookies that can be used to track your activities and even steal your information. However, you can eliminate all the cookies at once using TotalAV’s cleanup tool.

Another notable feature is the Duplicate File Finder. It will help you find and eliminate duplicate files that occupy unnecessary space on your computer. Unfortunately, Windows’s Disk Cleanup feature doesn’t offer this function.

Last but not least, the Junk Cleaner will remove the scrap files retained after you update or uninstall an application. They can take up significant space on your computer without your knowledge. For example, I reclaimed over 1GB during testing. The Windows Disk Cleanup feature could only find 30MB, about 3% of TotalAV.

These Tune-Up features are not exceptional, but they function effectively, are user-friendly, and are easily accessible from a single location.

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Virtual Private Network (VPN)

TotalAV’s Safe Browsing VPN is a remarkable security feature to protect you from hackers, surveillance agents, ISPs, and other third parties. It functions like any other VPN by encrypting and rerouting traffic through an intermediary server. In addition, it will replace your actual IP address with a shared one, making it impossible to track your activities.

Although the VPN feature is fast, it can’t compete with standalone services like ExpressVPN and NordVPN. Also, you should expect your speed to slow because of the encryption process and rerouting your traffic through a server.

Ping is the statistic that indicates the amount of time information takes to go from the computer to the server and vice versa. A lower ping rate is desirable, especially with tasks such as gaming. The Safe Browsing VPN increased my ping significantly. Fortunately, it didn’t affect the download and upload speeds, which is excellent.

Besides protecting your online privacy, a VPN is helpful in other ways, too. For example, when you connect to a server in another country, you can access geo-blocked content. You can be in the UK and stream movies and TV shows on Netflix US. Unfortunately, popular streaming services update their security protocols regularly to prevent access to copyrighted content with VPN. So, it is not a guarantee that the VPN will bypass geo-restrictions.

Nonetheless, TotalAV’s VPN successfully evaded the geographic restrictions of the streaming sites that I tested. Unfortunately, although I could access Netflix libraries in various countries, it doesn’t make it to the best Netflix VPNs. For an alluring Netflix streaming experience, you can opt for a trustworthy VPN service like ExpressVPN.

Overall, the Safe Browsing VPN is safe and reliable. It comes with unlimited data and allows you to connect to servers in over 100 countries. During my tests, the VPN offered sufficient speed and bypassed the geo-restrictions of many sites.

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Password manager

TotalAV offers a basic password manager known as Password Vault. However, it can’t compete with many standalone options and is only included in the most expensive package.

Top password managers on the market, like LastPass, offer multiple security features like 2FA, biometric login, password sharing, etc. However, TotalAV’s Password Vault does not provide these valuable extras.

That said, the Password Vault performs exemplary in essential password management. For example, it helps generate complex passwords, stores them in a vault, and auto-fills save logins.

The absence of additional security features is forgivable, but the major downside is the lack of a mobile version. This is a big issue for a user like me because I use the password manager for almost everything from financial apps to social media accounts. We haven’t memorized any of my passwords since the password manager generated and stored them. Besides my PC, I also use my smartphone to browse the internet. Therefore, it is disheartening that I can’t access the password manager to store my complex password.

So, TotalAV’s Password Vault is a great way to safeguard your passwords on your computer. However, if you don’t like the lack of a mobile app, you can check out these best password managers available today.

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How TotalAV Password Vault works

TotalAV requires you to create a master password that you will use to access your password vault. Importing your passwords from other password managers or browsers is also an option.

Once you configure the Password Vault on your computer, you can use the web extension that identifies saved logins and auto-fills them. After this, you will notice a padlock icon in the password and username fields on any login page you visit. Tap on the padlock icon, and a Window will pop up. The Password Vault browser extension will auto-fill the password field with a single click.

Overall, TotalAV’s password manager is not pleasing as it lacks advanced features and a mobile app. However, it has the basics, and the provided features (auto-fill and auto-save) work well. While TotalAV should enhance its password manager, it is a decent option for managing your passwords on your computer.

Identity theft protection

TotalAV offers an identity theft protection tool to minimize identity theft risk. This is how the feature functions:

• Monitoring: TotalAV monitors your personal information, such as health insurance, Social Security Number (SSN), and credit card details, to ensure it is not sold to third parties.
• Alerting: TotalAV notifies you promptly in case of a data breach.
• Restoring: This antivirus will help you restore stolen data if your identity is compromised.

Moreover, TotalAV offers identity theft insurance of up to $1 million. This means you’ll get generous compensation if your identity is compromised. However, the cover is unavailable everywhere in the US, so you should check the official site for more details.

AdBlock

Besides being annoying, ads can be dangerous, too. Thankfully, TotalAV antivirus has an AdBlock tool as an extension for all major browsers. It removes all kinds of ads to enhance your safety and browsing experience.

We tested AdBlock on popular browsers like Microsoft Edge, Chrome, and Opera. The feature performed well and blocked YouTube ads.

Usability and setup

TotalAV is effortless to configure and use. The entire installation process will take you less than 5 minutes to complete.

The user interface is well-designed, aesthetically pleasing, and bug-free. Although the software has many features, you won’t feel overwhelmed or confused. For example, each main feature is assigned an icon on the sidebar, including Internet Security, Malware Protection, and System Tune-Up. Also, the advanced options are available in the settings menu if you want to customize your experience.

Most antivirus programs like BullGuard bury the scan customization options behind multiple setting menus. Fortunately, TotalAV has made scheduling and adjusting the antivirus scans extremely easy.

Moreover, TotalAV provides an online dashboard that has FAQs and video tutorials. However, it doesn’t offer remote device access like some competitors, such as Norton. Nonetheless, there is an option to buy extra features from the TotalAV Online Marketplace.

Overall, TotalAV offers an excellent user experience, conveniently placed features, a modest online dashboard, and easily accessible settings.

TotalAV mobile apps

TotalAV provides antivirus apps for both Android and iOS devices. These are some of the features you will get with mobile apps.

• VPN
• Malware scanning (Android only)
• App locker (Android only)
• Device tune-up
• Data breach monitoring
• Device tracking (iOS only)

The virus scanning tool is only accessible on Android devices as the iOS platform doesn’t contract viruses. However, there are still tons of other malware that specifically target iOS devices.

TotalAV’s virus scan was easy to use, quick, and accurate during my tests on an Android phone. My device usually worked without performance issues as the scan ran in the background. However, the battery drained much faster.

Furthermore, the TotalAV Android app also comes with real time protection. It detected all the malware samples successfully, but the battery had a significant drain.

The Tune-Up feature is also available on the mobile app. It will help you free up space on your device and make it run smoothly. For example, I could reclaim over 1000 MB of space on my phone.

A VPN on your mobile phone is necessary if you use public Wi-Fi hotspots to access the internet. It will anonymize your traffic, preventing your ISP, hackers, and other third parties from tracking your activities or stealing your data. TotalAV’s VPN for Android works really well to this effect. Besides, it will also provide you access to servers around the world.

Overall, the TotalAV mobile app has useful features, and the malware scanner works well. Also, the Safe Browsing VPN will protect your device from hackers and other cyber threats. However, if you want a decent internet security app for your phone, you can check out these best antiviruses with VPNs.

TotalAV system impact

TotalAV has minimal impact on my computer’s system during quick and full scans. This is a huge benefit as many antivirus programs will burden your processor, so your computer cannot perform tasks.

The antivirus understands its assignment when malicious files enter your computer. For example, it detected my attempts to download a sample malware file and warned me against it. The download process was stopped. So, if a file you want to download is blocked, you must deactivate web filtering, but it’s not advisable.

TotalAV customer support

TotalAV offers three main mediums to contact customer support: email, live chat, and 24/7 phone support. Unfortunately, the live chat option isn’t accessible in some countries, but you can use it through Chrome’s incognito mode.

Alternatively, you can use email support. However, although the agents are helpful and knowledgeable, they are slow. For instance, I had some problems setting up the VPN, so I contacted support through email. Unfortunately, the response came after 20 hours, which is a pretty long time compared to its competitors like McAfee and Norton.

Besides, TotalAV also has country-specific support and in-country phone numbers in the US, the UK, Australia, Canada, France, Spain, and Germany. In addition, the provider has telephone numbers for ‘Europe’ and ‘International’ if you live outside these countries. I tested it, and the agents gave me precise, helpful, and quick support.

TotalAV plans and pricing

TotalAV is competitively priced for the features it offers. The problem is that the company will try to upsell you when you have already purchased your subscription. For example, I received around five pop-ups selling me more features.

Its competitors like Bitdefender, Avast, McAfee, and Norton combine all superior features in a single premium package. So, it would be nice if TotalAV could improve the purchasing experience and introduce a one-click process for its top-tier product.

Generally, TotalAV is an affordable internet security software, but unfortunately, the company makes the purchasing process a little more complicated than necessary. As a result, I have highlighted TotalAV’s packages with their features so you don’t buy unnecessary additional options.

Thankfully, all the products come with a 30-day money back guarantee. I have verified the refund process and can authenticate that it is legitimate. In fact, I received my money within 24 hours of requesting it.

Here is a table of TotalAV plans and their features:

	Total Security	Internet Security	Antivirus Pro	Free Antivirus
Supported OS	Windows, macOS, Android, and iOS	Windows, macOS, Android, and iOS	Windows, macOS, Android, and iOS	Windows, macOS, Android, and iOS
Number of devices	6	5	3	1
Real-time protection	✓	✓	✓	X
Advanced ransomware protection	✓	✓	✓	X
Anti-malware scanner	✓	✓	✓	✓
Anti-phishing protection	✓	✓	✓	✓
Cloud-based malware scanning	✓	✓	✓ (Optional)	X
System clean-up tools	✓	✓	✓	X
Virtual private network (VPN)	✓	✓	X	X
Adblocker	✓	X	X	X
Password manager	✓	✓	X	X
Mobile app	✓	✓	✓	✓
Phone and email support	✓	✓	✓	✓
30-day money-back guarantee	✓	✓	✓	Free

TotalAV Free Antivirus: Free on-demand scanner

TotalAV’s free version is a tremendous on-demand antivirus scanner with useful anti-phishing protection features. So, the free plan is a reliable option if you only want to remove malware from your computer. However, it lacks real-time protection, so you won’t get around-the-clock protection against malware.

This is a letdown compared to its competitors’ free versions, like Avira, which offers real-time protection, a web shield, optimization tools, and mobile protection. Nonetheless, TotalAV’s free antivirus will introduce you to the product, and upgrading your subscription for more features is straightforward.

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TotalAV Antivirus Pro: Basic paid plan

TotalAV’s Antivirus Pro package has features such as a malware scanner, real-time protection, anti-phishing, and system tune-up. However, it lacks essential features like a VPN, a password manager, and an ad blocker.

I have tested these features, and they work very well. Although the Antivirus Pro is a great plan, the Norton 360 Standard package has more features. However, the former covers more devices than the latter.

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TotalAV Internet Security: Best value plan

This package gives you access to all of the Antivirus Pro plan’s features, a VPN with unlimited bandwidth, five devices, and an ‘Antivirus eBook.’ Fortunately, it is cheaper than McAfee’s Total Protection plan.

Basically, the eBook is useless as you can get most of the internet security advice it contains from our website. However, the multi-device support and a VPN make TotalAV Internet Security the best value plan.

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TotalAV Total Security: Extra protection

This plan allows you to connect up to 6 devices and has all the features you may need in antivirus software. However, it isn’t desirable as it charges too much money for unnecessary features. Some of its competitors, such as Bitdefender and Norton, support more devices and offer additional valuable features.

As I previously mentioned, TotalAV’s password manager is disappointing, and you can get better free standalone ad blockers. So, the additional cost of the Total Security plan does not match up with the functionality.

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Effectiveness of TotalAV as a security solution

Forthrightly, TotalAV is a good, if not an excellent, antivirus program, considering what it offers. The company has fine-tuned its product with only a few years of operation, although there is still room for improvement. For example, it should be more transparent on pricing and make it easy to deactivate the automatic renewal.

Even so, it would be best if you considered what the software provides. For instance, it has a firewall that functions effectively. Also, the malware scanner is thorough in identifying and eliminating threats. Finally, including a VPN makes TotalAV more valuable than most other antivirus applications.

How to download TotalAV?

Here’s how you can easily download and install TotalAV:

1. Visit the TotalAV official website.
2.  Select your ideal subscription package.
3.  Enter your payment information and check the consent box.
4. Download and install the TotalAV app on your device.
5. Sign in to your account using your credentials.
6. Start scanning files and protect your device using TotalAV!

Compatibility with devices and operating systems

TotalAV supports multiple operating systems and devices. It gives you real-time protection against many cyber threats across various platforms, including; 

• Android: TotalAV supports devices running on Android 5.0 or higher. Besides being a malware scanning tool, it offers a device optimization feature to boost performance and an app lock for extra protection.
• macOS: The antivirus software is compatible with various macOS versions, like Big Sur, Catalina, Mojave, Sierra, High Sierra, and subsequent editions, and protects them against Mac-targeted malware and adware. Apart from detecting and removing threats, it also offers system optimization tools. 
• Windows: TotalAV covers Windows 7, 8, and 10, with high detection rates, robust malware protection, and Windows-specific optimization tools.
• iOS: The antivirus supports iOS version 11.0 and above. It provides device optimization, safe browsing, and a Virtual Private Network (VPN). 

TotalAV Antivirus is an excellent security solution for individuals or households with several devices, as it offers comprehensive coverage across multiple devices and operating systems.

How to uninstall Total AV

TotalAV is a trustworthy antivirus program that protects your device from malware and other cyber threats. However, you may need to uninstall it for whatever reason, like maybe you want an antivirus with a better password manager and VPN. Below is a step-by-step guide on uninstalling TotalAV on Windows, macOS, Android, and iOS.

How to uninstall TotalAV on Windows XP

Indeed, some computers still use Windows XP. Here is a guide on how to uninstall it.

1. Press the Windows icon on your keyboard or click on the one on the bottom left corner of your home screen.
2. Then click on ‘Settings‘ and choose ‘Control Panel.’
3. Select ‘Add or Remove Programs.
4. Find TotalAV on the list and click on it.
5. Click the ‘Change/Remove button.
6. Click ‘Yes‘ on the system, and a notification will appear asking you if you want to uninstall the app.

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Uninstall TotalAV on Windows Vista, 7 and 8

1. On Windows 7 and Vista, click the ‘Start‘ button to launch the Start Menu.
2. Select the Control Panel option.
3. On Windows 8, open the start screen and click on the Control Panel app.
4. Choose ‘Uninstall a Program.
5. Click the ‘Program and Features‘ icon when using the classic view control panel. 
6. A window with the list of uninstalled programs will appear. Select TotalAV from the list.
7. Then, click on the ‘Uninstall/Change button.
8. Click ‘Yes’ on the system notification that will appear, asking if you want to delete the program.

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How to delete TotalAV on Windows 10

There are two main ways you can uninstall TotalAV on Windows 10

First method:

1. Click on the Windows icon on your screen.
2.  Navigate to the TotalAV application and right-click.
3. Then, press ‘Uninstall.’

Second method:

1. Click the Windows icon on the screen.
2. Then click on ‘Settings.’
3. Select ‘System’ and click on ‘Apps and Features.
4. Choose TotalAV from the list. There is an option to sort apps by name.
5. Click the ‘Uninstall‘ button.

Remember to restart your computer to delete the app completely.

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Uninstalling TotalAV on Android

The process of uninstalling TotalAV on Android is straightforward. There are two main methods to do it:

1. The first one is through the ‘Settings’ menu. Find ‘Apps’ or ‘Application Manager’ depending on your device.
2.  Next, click on the TotalAV application.
3. Go to the App’s details, pick the ‘Storage’ option, and then click ‘Delete Cache‘ and ‘Delete Data.’
4. Return to the App’s details and click the ‘Uninstall App’ button.

The second method is to find the TotalAV app in your device’s App menu. Tap on the icon and hold it. Then, click on the ‘Uninstall’ button near the icon.

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How to uninstall TotalAV on macOS

The process is straightforward. Click, hold, and drag the TotalAV app to the ‘trash.’ Alternatively, right-click on the TotalAV app and select ‘Move to Trash.’ Remember to restart your computer to finish the uninstallation process.

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The method to uninstall TotalAV on iOS

1. Locate the TotalAV app icon on the screen.
2. Tap and hold it for a second.

A table with options will appear. Click ‘Delete’ and then ‘Confirm.’

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Best TotalAV alternatives

There are several reliable alternatives to TotalAV that you can try. The options below provide strong security and privacy.

McAfee

McAfee is one of the most prevalent cybersecurity brands and has performed excellently in our previous tests. The two companies have a similar pricing scheme, although TotalAV’s first-year discounts are better. However, McAfee trounces TotalAV in terms of malware protection and additional features.

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Bitdefender

Bitdefender is a robust security solution with a long-standing reputation. The antivirus performed well with high malware scan scores in our recent test. In addition, it has more additional useful features than TotalAV.

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Webroot

Webroot is the best budget-friendly alternative to TotalAV. It has an effective malware scanner, an excellent password manager, and decent additional features. There is also a system optimizer, web protection, and 25GB of cloud storage.

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How we tested this antivirus?

We thoroughly test all the antivirus programs we review to ensure you understand their pros and cons. Besides independent lab tests, we consider user feedback by reviewing antivirus features based on the following:

• Malware detection efficiency
• Malware removal effectiveness
• Transparency and pricing plans
• Auto-renewal plans and transparency
• Advanced features
• Basic features
• Impact on the system when running scans

The technical part of our in-house testing involves:

• Challenging the antivirus software against EICAR samples
• Running live malware samples
•  Examining and comparing with recent reports from reputable independent antivirus labs like AV-Test, SE Labs, MRG Effitas, and AV-Comparatives

Conclusion

TotalAV is a popular antivirus program that has come a long way within a short time. It’s highly competitive because of its affordable plans and robust protection algorithms. In addition, the software has a user-friendly interface, runs fast full scans, has low system impact, and has decent malware protection.

Moreover, the VPN successfully bypassed geo-restrictions, but the pricing scheme and password manager weren’t impressive. We hope this TotalAV review has answered all your queries regarding this antivirus. However, if you still want to ask something regarding this antivirus, please comment below.

FAQs