VPN Gate Review: Free, But Should You Use It?

Saheed Aremu  - Security Expert
Last updated: August 28, 2024
Read time: 16 minutes
Facts checked by Abeerah Hashim
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A free VPN service that has limited features, and unreliable speeds and security.

In 2013, at the University of Tsubaka, Japan, a group of researchers decided to conduct a network experiment. They’ve identified three problems, and the experiment should proffer solutions.

The first problem is that government firewalls restrict access to certain websites, creating internet censorship. China is a classic example of this. Hence, VPNs are more popular in that region than in other countries. The second is that IP addresses expose users’ details and can implicate them, and the third is the increasing risk of cybercrime.

To address these problems, they developed a VPN that utilized the bandwidth and CPU of volunteer computers worldwide. They called it VPN Gate.

VPN Gate quick review

ServersDoesn’t have a specific number of servers
EncryptionAES 128-bit encryption
No-logs policyNo
Kill switchNo
Protocols supportedOpenVPN, L2TP/IPsec, and SSTP
Country of registrationJapan
CompatibilityWindows, iOS, Android, and macOS
PriceFree
Customer supportNo
Money-back guaranteeNo, as it’s a free VPN

Pros and cons

Pros
  • Free to use
  • Does not require registration
  • Open-source and globally distributed servers
  • Works on Android, iPhone, Mac, and many operating systems
  • Bypasses restrictions in China
  • Has numerous mirror servers
Cons
  • Leaks DNS and IPv6
  • Hard to find a working server
  • Logs personal details
  • No support for Linux

VPN Gate overview

What is VPN Gate

VPN Gate looks promising, but the sheer number of risks it poses means you must be careful if you decide to use it. It works on various platforms and can bypass firewall restrictions.

This VPN, however, logs the records of your details and activities. It runs on an extensive network of volunteer servers that come and go randomly. Due to this, its number of network servers isn’t static. As a result, connecting to the VPN may not always give a pleasant experience.

One thing this VPN has going for it is its free and generally accessible nature. The developers, however, state on their website that they may take the project down if they encounter certain issues.

How does VPN Gate work?

VPN Gate is a free and open-source project monitored and maintained by volunteer servers worldwide. The developers allow anyone to register and become a volunteer and contributor.

Thanks to this extensive network of different registrations, VPN Gate works in the following ways:

  1. The volunteer computer hardware becomes a server for the service.
  2. Each server has a dynamic address that can change at random periods.
  3. Servers can appear and disappear anytime, meaning an IP address may not always connect to a VPN server.
  4. Each server can successfully route your traffic, setting up an encrypted tunnel.
  5. To use the VPN, you connect to a server in your desired location to access the online content.
  6. The VPN disguises your IP and makes browsing from that location seem like you’re actually browsing from there.

VPN Gate servers

VPN Gate Public VPN Relay Servers

No VPN can survive without functional and reliable servers. Given its non-conventional nature, VPN Gate doesn’t have a network of extensive physical servers in different locations worldwide. Unfortunately, this translates to a bad VPN experience.

Connecting to a server is a complex and elaborate process that beginners may struggle with. Volunteer servers are also unreliable because they may be offline once the owner shuts down their computer.

Numbers of servers

VPN Gate has about 9,000 servers to which you can connect. This number can increase quickly since anyone can register as a node or volunteer network. These servers can also shut down at any time, meaning that the number can decrease as it increases.

When you connect to any of these volunteer networks, you use the computer’s internet to access the machine’s processing power (CPU) and bandwidth. This has two drawbacks:

  • Availability – Any server to which you have connected can become quickly unavailable if the person turns their computer off or encounters issues. If you’re using the VPN to access geo-blocked content, this may expose your IP address and revoke your access.
  • Bandwidth – You should brace for low bandwidth while sharing the server with another person. If the volunteer uses their computer for a high bandwidth activity, such as playing online games, their connection speed may be significantly slow.

Server location

VPN Gate states on its website that anyone can register to volunteer regardless of location. With this, the service could have thousands of servers in different locations worldwide. Most of its servers, though, happen to be in North America and Asia.

In fact, for every five servers in Asia, we saw one in North America, and then there were locations in Europe and South America. Below is the list of locations with a VPN Gate net server:

  • Canada
  • Thailand
  • Vietnam
  • Islamic Republic of Iran
  • Germany
  • Sri Lanka
  • United States
  • Argentina
  • Venezuela

If you need a server, you may find it faster by using the CTRL+F function on your computer. Type the country’s name, then wait for a list of the servers you can connect to in that country.


Speed: Is the VPN Gate fast?

VPN Gate’s speed is poor and unreliable. This is the online consensus; our conclusion regarding VPN Gate is the same after a thorough review. Although for a free VPN, expectations weren’t exactly that high.

The challenge with VPN Gate’s speed is that it doesn’t depend on server connectivity. Sometimes, server speed remained the same before and after connecting to the VPN. Other times, it dropped so much that it looked as if there was no VPN connection.

Peak server speeds exceeded 90 Mbps during specific sessions of the speed test. However, when we changed server locations to regions more than 5,000 miles away, there was no considerable difference in speed. Ideally, the speed should drop marginally due to distance and the presence of fewer servers.

Even the top VPNs will experience a speed change with such a distance difference. Although it was difficult to connect to every server, this is understandable given the open-source nature of the VPN. Servers appear and disappear randomly, and some may not be working now.

Other times, server speed was so slow that it struggled to reach 5 Mbps. Areas with more volunteer servers, like Asia, recorded speeds close to 2 Mbps, while farther locations with fewer servers, like North America, couldn’t reach 1 Mbps.

Is VPN Gate’s speed good enough for daily internet use?

Due to the observed inconsistencies in server speed, we wouldn’t recommend this VPN for activities like streaming and gaming. These may get frustrating.

You can watch high-quality videos at high speeds, but this can quickly change. Your game may suddenly begin to lag, or your video may begin to buffer.

Server locations can sometimes also be questionable. For example, you may connect to a Japanese server, but the test can show your location as France. This can cause a very noticeable difference in server speed.


Security: Does VPN Gate keep you safe?

Fundamentally, VPNs should provide a level of data encryption and privacy. This is the reason many individuals use them ahead of ISPs. Top VPN providers have constant AES-256 encryption, a no-logs policy, a kill switch, and, sometimes, an antivirus.

Again, VPN Gate falls short of most of these standards. Below, you can find a thorough analysis of its security.

Logging and privacy

You should know that VPN Gate doesn’t have a no-logs policy. A text in a well-hidden section of their website says,

An access log entry will be stored on the log file of the VPN Gate Public VPN Server. The same information will be transmitted to our logging server by syslog-like protocol with SSL-encrypted communication.

The site goes ahead and lists all the logged information, including:

  • Date and time
  • ID, IP address, and hostname of destination VPN Server
  • Type of VPN protocols (SSL-VPN, L2TP, OpenVPN, or SSTP)

The site claims this will only happen if an anonymous user connects to or disconnects from one of its public VPN servers. However, VPNs shouldn’t log any data regardless of the situation. This is essentially what makes them private.

Since VPN Gate also uses volunteer servers, the individual using the servers can have access to your personal information. In the FAQ section of the website, a text reads,

It depends on the “Logging Policy” of each VPN Gate server. The Logging Policy is declared by the operator of each VPN Gate server.

That means, as a registered user, you risk your data and traffic being snooped upon by unknown individuals worldwide. VPN Gate says every logged data will clear after a maximum of 2 weeks. This, though, is enough time to cause serious harm.


What information does VPN Gate require?

VPN Gate requires no registration to use the service, so there’s nothing like a VPN Gate password. You only need to visit the website and install the client to use the VPN service. Registrations only become necessary when you decide to volunteer to be a server.

The VPN can, however, still collect various information about you. This makes the absence of registration counterintuitive.


Protocol

VPN Gate uses the popular protocols that you see in other VPN services. VPN Gate operates on the SoftEther VPN client, which supports L2TP/IPsec, OpenVPN, and MS-SSTP. You can choose between these protocols online, but we recommend OpenVPN.

Security-wise, VPN Gate encrypts your data using the same 256-bit AES encryption that other top VPNs use. Since this service uses a network of volunteer servers, your security depends on the encryption that your node has. Many of these servers still use the 128-bit encryption, which, while secure, isn’t as strong as the 256.


Kill switch

The kill switch has become a standing feature of many VPNs today. It checks for a drop in the network connection and automatically disconnects the user’s computer if it detects one. This is because a drop in connection affects the VPN’s privacy and encryption feature, exposing you.

This feature is essential as it enables the network to keep to its promise of ensuring user privacy and security. VPN Gate lacks this crucial feature. While fully connected, VPNGate can still leak IP and other details, which means a kill switch wouldn’t do much.

If a kill switch is important for your online activities, consider going for ExpressVPN. Its Network Lock feature blocks all traffic until the VPN fully restores connection, and it works when power flickers, the network changes, or your computer sleeps.


IPV6, DNS, and WebRTC leak protection

Leaks are security flaws computers exhibit when connected to the internet. These flaws can seriously compromise your privacy, so VPN vendors integrate various leak protection measures in their apps. We analyzed VPN Gate for these protection features, and below, you’ll find our results:

1. IPV6 leak

VPN Gate failed all the IPv6 leak tests carried out on it. Using an IPv6 test tool, we checked before and after connecting to the VPN. The results showed that both local and public IP addresses were still visible. 

Also, although we connected to servers in Japan, VPN Gate still showed our original connection. This indicates errors in protecting IP addresses, making the VPN a red flag for purposes that require utmost security.


2. DNS leak

Luckily, VPN Gate successfully protected DNS leaks. We checked our IP addresses before connecting to the VPN. We then chose remote servers, confirmed a successful connection, and checked the IP addresses after. VPN Gate provided numerous DNS servers, but they had a different IP address than the original.


3. WebRTC leak

WebRTC

VPN Gate also passed the WebRTC test. It showed that we were browsing from Japan, where the server is, rather than our actual location.

WebRTC is a framework for real-time communications (RTC) using text, video, and audio. When you’re having a video or voice call with someone, your real IP address could also leak, which exposes your location. A WebRTC leak can help you protect this.

Usually, VPNs will effectively prevent IPv6 and DNS leaks but struggle with the WebRTC leak. This seems to be different with VPN Gate. This may be because each server has different hardware specifications, and some can better protect against leaks than others.


Usability: Is VPN Gate user-friendly?

Regardless of how feature-rich a VPN might be, these become useless if a user can’t access them. For this reason, VPN developers often go the extra mile to make their website and app simple, intuitive, and user-friendly. They place the features where the user can easily find them and increase appeal.

We analyzed various aspects of VPN Gate’s usability and arrived at the following conclusions:

Website design

What is VPN Gate

VPN Gate’s website design is bare-bones and lacks any element of interactiveness or appeal. It’s functional but doesn’t look like something we’d be interested to review if not for its VPN Gate’s free nature.

The homepage contains an infographic of how the VPN works and shows your location and IP address. There’s a menu bar where you can quickly jump to the FAQ section, the download screen, and the forum.


Installation and activation on Windows

To install the app on Windows, you can follow these steps:

  1. Visit the website, hover on the “Download” option, and click on “Download VPN Gate Client.” Now, from the downloads offered, select “Download SoftEther VPN Client + VPN Gate Client Plugin” to download on your device.
VPN Gate Installation
  1. Wait for the download to complete, then extract the resulting zipped files. Then, open the VPN Gate client application.
  2. Tap “Next” in the welcome window that pops up.
VPN Gate’s website and installation process
  1. TapSoftEther VPN Client” on the following screen. This should begin the installation process.
VPN Gate’s appearance and ease-of-use
  1. Select the directory where you wish to install the file.
  2. Wait for the installation process to finish. This should take only a few minutes.
  3. Once the setup ends, tap “Finish” to connect to the VPN.

Installation and activation on Mac

Installing and activating VPNGate on Mac

VPN Gate also works on Mac if you use one and want to check out the platform. Below is the installation process:

  1. Visit VPN Gate’s website, go to the download section, and scroll to the bottom of the page.
  2. Tap Download SoftEther VPN Server” to save the app version that is compatible with Mac.
  3. Search and installTunnelblick” on the internet. This is the OpenVPN client for macOS.
  4. Return to VPN Gate’s homepage and scroll down to “Public VPN Relay servers” by volunteers worldwide.
  5. Connect to any of these servers and download the “OpenVPN Config file” from the seventh column.
  6. Go back and runTunnelblick” and click on the icon at the upper right corner of your screen in the Apple toolbar.
  7. In the following screen, tap VPN Details” to see a list of possible configurations. This should be empty for now.
  8. Go to your list of downloaded files and drag the “OpenVPN Config file” into the empty window.
  9. Ensure you accept the setup that displays on your screen. You may do this for every computer user or just your account.
  10. Finally, tap “Connect” to begin your free VPN connection.

Mobile applications

Currently, VPN Gate has no official mobile applications for iOS and Android. If you’re using a smartphone that runs either of these operating systems, you may first visit the website’s download section. Then, scroll down to learn how to use it on your device.

For smartphones, VPN Gate works via their built-in, manual VPN feature, which requires a separate setup process. Note that there’s an app on the iPhone’s app store called VPNGate. However, it is a separate app unrelated to the VPN Gate service discussed in this review.


Ease of use and appearance

VPN Gate has an extremely basic interface on Windows, allowing you to connect and disconnect only. Hover over the VPN relay server and right-click on it. Tap “Connect” in the pop-up or “Disconnect” if you’re done with a session and wish to revert to regular internet usage.

For macOS, VPN Gate works via Tunnelblick, which has a more appealing interface. Both applications are, however, not ideal for beginning users.


VPN Gate streaming (Netflix, Disney Plus, Hulu, BBC iPlayer)

Streaming services, such as Netflix and Amazon Prime, and certain websites have restrictions. For VPNs, bypassing these restrictions is a market advantage many advertise on their websites. Some VPNs even have dedicated servers for bypassing resilient platforms, such as Netflix, with their anti-VPN feature.

VPN Gate can bypass restrictions, but this isn’t reliable. For example, accessing Netflix US requires connecting to servers in the United States, which VPN Gate has a few of. These servers can also come off and on randomly, interrupting the video you’re currently watching.

We couldn’t find any UK server in the servers’ list, so accessing UK-based streaming platforms, such as BBC iPlayer, was impossible.

Although VPN Gate could access Netflix, the streaming quality was subpar compared to that of top streaming VPN providers. Videos took long to load, only to stop and then buffer at intervals.

Is VPN Gate good for torrenting?

Technically, you can torrent using the VPN Gate, but we do not recommend this. Attempting to torrent on another person’s computer can seriously reduce or even cripple their connection speeds.

You could also put the other person at risk, which may backfire since they have your details. They could direct the authorities to you if you download something illegal with their server since VPN Gate logs all of your records.

Does VPN Gate work in China?

VPN Gate works in China as it has Chinese servers, but you can’t find them in their public VPN servers list. Instead, you must visit the forum and request access to Chinese servers. Someone from the admins will then ask for your email and send you the configuration files.

Customer support

For VPN Gate, customer support is primarily the FAQ section on the website. You can find almost all the details about the service or how to fix common issues.

VPN Gate also has a forum where users and enthusiasts discuss the service and suggest ways to improve it. You can post a question here or answer questions from other users. You can browse the forum as a guest user but must register to post.

Pricing and payment method

VPN Gate and its associated clients are currently free and accessible to everyone. According to the first question in the FAQs, “VPN Gate will NEVER be a paying service in the future.”

We are operating a VPN Gate Service at the National University of Tsukuba. Japanese national universities have a general rule that prohibits any profit activities.

Service duration

The free nature of VPN Gate affects its longevity. We found this on the same FAQ page,

We have a strong desire to keep the service stable for more than eight years if possible. However, if unavoidable reasons would occur (for example, technical problem, legal problem, or project-member problem), the service might end earlier.

Even though the service has been running for over ten years, it can close anytime. If you need uninterrupted and long-lasting VPN service, we suggest you register with premium but affordable VPN providers, such as ExpressVPN, Private Internet Access, and Surfshark.

Our thoughts about VPN Gate

We advise you to proceed with caution when using VPN Gate or avoid it completely. Instead, you can choose one of our low-cost alternatives. If you’re still unsure which to choose, we recommend starting with ExpressVPN.

Have you used VPN Gate recently and would like to share ideas? You can leave them as comments below.

FAQs

Government firewalls are one of the reasons the developers created this app, and they advertise it all over the website. This also explains why VPN Gate is popular in China, as it helps bypass government firewalls and restrict access to certain websites.

You can connect to VPN Gate first, then to Tor, to set up a Tor over VPN connection. Both services operate similarly by utilizing a network of volunteer servers. However, adding Tor to VPN Gate may create additional problems, such as slower internet speed and compromised security.

While VPN Gate is a free VPN itself, its mechanism differs from conventional VPN services. We recommend that users stay clear of free VPNs as they can have shady motives. Hackers may have developed them to steal people’s data or sneak malware into their computers.