Signal vs. WhatsApp: Which One is Good to Use?

Signal and WhatsApp are the two most popular messaging apps people use daily to exchange messages, photos, and links. Both platforms use end-to-end encryption technology that encodes the sender’s message so that only the intended receiver can decipher it. It helps prevent third parties, including app developers, from reading your messages. But if both of them are similar, why does the battle of Signal vs. WhatsApp go on?

There are numerous claims that Signal is more secure and private than WhatsApp. Is it true? Let’s find out.

Signal vs. WhatsApp compared at a glance

The first thing you consider when choosing an instant messaging app is the features it offers. Although Signal and WhatsApp have numerous similar security features, there are a few differences.

What is Signal app?

Signal is a free secure messaging app that focuses on privacy and has many features. It has apps for Android and iOS and clients for macOS, Windows, and Linux, and you only need a phone number to get started.

The user experience is similar to other popular messaging apps like WhatsApp, with features like one-to-one messages, groups, stickers, voice and video calls, file transfers, and photos. In addition, it allows you to have a group chat of up to 1000 people and group calls of 8 people. 

Signal is a product of a non-profit organization that is entirely funded by grants and donations. Unlike other messaging apps like WhatsApp, Signal owners are not trying to make money with the service. So, don’t expect to get ads, affiliate links, or tracking. Also, it is not associated with any major tech company, so sharing data won’t be an issue.

Furthermore, Signal is built on open-source software, which means anyone can scrutinize the source code to check for vulnerabilities.

How to set up a Signal account

Setting up the Signal application is a straightforward process. You only need a phone number and an iOS or Android device. Follow these steps.

• Go to Apple’s app store on iOS or Google Play Store on Android and download the latest version of Signal. Follow the prompts to install the application.
• The app will ask for permission to access your contacts. This is important, especially if you want to know who among your contacts uses Signal.
• Enter your phone number and confirm it is correct.
• You will receive an OTP confirmation, which you will enter to confirm your number.
• Add a profile picture as well as a profile name.
• Set an alphanumeric PIN that you can remember. The PIN is important in case you wish to switch phone numbers in the future. 
• You can now start messaging online and download desktop versions for Linux, Mac, and Windows.

What is WhatsApp?

Introduced in 2009, WhatsApp is a free communication app that allows you to send messages, make voice and video calls, and share statuses. One of the reasons the service is more appealing is the cross-platform functionality, which lets you use it on various phones and computer operating systems. As a result, you can use the service anytime and anywhere.

Like Signal, WhatsApp also uses end-to-end encryption and does not show ads. Also, business accounts have added features. But unfortunately, it is owned by Meta, which raises privacy concerns.

How to install WhatsApp

You can get up and running with WhatsApp in a few minutes. Follow these steps.

• Download and install the WhatsApp application in the App Store for iOS users and the Play Store for Android users.
• Open the application and approve the permissions requested.
• Enter your current mobile number and confirm
• WhatsApp automatically verifies your phone number, or you may receive a verification code that you must enter to continue.
• You can optionally import existing contacts, messages, and media and start chatting.

WhatsApp vs. Signal – Which is bigger?

WhatsApp has a massive user base with over 2 billion monthly active users. Therefore, it is more likely that most of your contacts are already using WhatsApp. Hence, it is much easier to adopt and chat with friends and family than to convince them to install another messaging app.

On the other hand, Signal has over 40 million monthly active users. It is mainly used by privacy-focused people like activists, journalists, cybersecurity experts, governments, and personalities like Elon Musk and Jack Dorsey.

WhatsApp is a winner in this category!

Signal vs WhatsApp – Which has more features?

Signal and WhatsApp allow you to send text or voice messages, files, photos, contacts, and locations and make voice and video calls using cellular and Wi-Fi data. 

Also, you can add GIFs and stickers to chats and customize their appearance with themes, wallpaper, and chat colors. 

Both services have a tie in this regard.

9 must-known facts about Signal Vs. WhatsApp

• Signal has a better privacy policy and security features, but it lags behind WhatsApp in terms of overall features.
• Unlike Signal, you can integrate WhatsApp with Instagram and Facebook to share content directly.
• Signal does not have a cloud backup feature, so you could lose your chat history if you lose your phone.
• Signal is open source, and security researchers can verify its legitimacy and check for vulnerabilities. WhatsApp is partially open and doesn’t have an open API for its business users.
• Signal is in no way affiliated with any company that collects user data. It is a non-profit company, and it does not collect user data.
• Signal is best suited for users who are concerned about the security and privacy of their conversations and personal information.
• Meta owns WhatsApp and recently updated its privacy policy to allow sharing data with the Meta family for advertisement purposes.
• WhatsApp announced that it will include end-to-end encryption during backups. Previously, it was only available when transferring to Google Drive or iCloud.
• Both applications allow users to communicate via end-to-end encrypted video calls, texts, and voice. Signal encrypts all its traffic, but WhatsApp doesn’t encrypt metadata, raising privacy concerns.

Is Signal secure? Key security features

1. Data encryption

As mentioned earlier, Signal uses end-to-end encryption for all messages, one of the few instant messaging apps that provide this security level. 

2. Safety number

Signal has recently added a security layer known as safety numbers. This unique number on each one-to-one chat lets you verify the security of your messages and calls. It is a good security measure for sensitive communication.

How to verify a Signal chat on Android or iOS:

1. Open the contact you want to verify.
2. Tap on the chat header.
3. Select “View safety number.”
4. A screen with a QR code and a series of numbers will appear.
5. Authenticate the data with your contact and then tap on the “Mark as Verified” button.

You can tap on the “Tap to scan” option below the QR code for QR authentication. Your device will prompt you to scan the QR code on the other contact’s device. But this procedure requires the other individual to be physically present near you. So, when that’s not possible, you only have to proceed with the authentication via the serial number. Here is how you do it:

• Ask the contact to confirm the security numbers verbally.  
• Request the contact to send you a screenshot of their security number through an alternative channel. 

When the contact is verified, a checkmark and the word “Verified” appear below the name in the chat header. Signal will automatically notify you once the contact’s safety number changes. The change can occur when the contact re-installs Signal or gets a new phone. However, this can also happen because of a man-in-the-middle attack. 

Conversely, WhatsApp has a similar “Verify Security Code” feature. However, a verified status won’t be added to contacts after you verify the codes. Also, you won’t be notified if the contact’s security code changes unless you manually activate the notification feature in the settings. 

3. Screen Lock 

Signal has an option to turn on the screen lock. So, every time you open Signal, you will be required to enter a passphrase, pin, or biometric authentication (fingerprint, FaceID or TouchID) to open. 

However, this feature is unavailable on the Signal desktop client. Instead, you can only use it on your mobile device, but you will have to enable the screen lock on your device first.

How to enable Signal screen lock on your Android and iOS phones:

1. First, tap your user image on the upper left corner of Signal’s home screen. 
2. Next, tap on “Privacy.”
3. Scroll down to find “Screen lock” and turn it on.
4. Tap on “Screen lock inactivity timeout” (Android) or “Screen Lock Timeout” (iOS). Android allows you to set a custom timeout duration; on iOS, you can select between instant or 1 minute to 1 hour. 

On the other hand, WhatsApp has a similar feature but with fewer interval options. 

4. Message notifications 

If you use your phone in the presence of third parties, the notifications appearing on the screen can be problematic, especially if you value your privacy. Thankfully, Signal gives you an option to modify how you receive notifications.

How to change Signal message notifications on Android or iOS: 

1. Open Signal and tap on the user image in the upper left corner.
2. Select “Notifications.”
3. Under “Messages” (Android) or “Notification Content” (iOS), click “Show.”
4. Choose how you want the Signal notifications to appear. For example, if you choose “No Name or message,” you will get generic signal notifications every time a message comes in. 

On the other hand, WhatsApp also allows you to customize your locked screen message notifications. However, you can only turn on/off previews of notifications at the top of the screen. Moreover, there is no way to conceal the sender’s name. 

5. Call relay option 

This feature gets you covered if you don’t want your IP address tracked when using Signal to make a call. When you activate this feature, all your calls will be routed through Signal’s servers to prevent your contact from detecting your IP address. 

How to activate Signal call relay on Android and iOS: 

1. Open Signal and tap on the user image in the upper left corner. 
2. Select “Privacy.”
3. Scroll down to “Advanced.” 
4. Finally, activate “Always relay calls.” 

Unfortunately, WhatsApp doesn’t have this feature. (Just another aspect where Signal takes the lead vs. WhatsApp.)

6. Message retention

Although Signal uses end-to-end encryption, your conversations are viewable on your and the recipient’s devices. So, your conversation is at risk if either device is hacked or stolen.

The best way to avoid this is to delete the older messages you no longer need. However, this does not mean your recipient will do the same. 

You can use the disappearing message feature to prevent your messages from remaining in your recipient’s inbox indefinitely. There is an option to set it for individual contact or all chats. 

How to turn on the disappearing messages on Android and iOS:

1. Open Signal and tap on your user image in the upper left corner.
2. Select “Privacy.” 
3. Navigate to the “Disappearing messages” section, and select “Default timer for new chats.” 
4. Choose the time duration the messages are automatically deleted after being seen by the recipient. 

Remember that even with this feature, the recipient has other ways to retain the message, like taking a screenshot. 

On the other hand, WhatsApp has a similar feature, although it is only available at the individual contact level. In addition, there isn’t an option to set the duration the message remains in the recipient’s device before it automatically disappears. However, when you activate the feature, all the messages will disappear after seven days, whether read or not. Also, the participants in the chat can change the option. 

Data sharing

Some data collected by messaging services include device details, media, location, avatar, contacts, and phone number. Signal and WhatsApp have different policies regarding collecting, storing, and sharing user data.

For instance, WhatsApp stores forwarded messages and encrypted media on its servers. It also allows some third-party providers to access your information which compromises privacy. Additionally, WhatsApp monitors your usage habits, like the time you spend chatting with a contact or how often you use the application.

On the other hand, Signal is privacy-based and only uses your phone number without linking it to your identity.

Metadata protection

WhatsApp uses end-to-end encryption to secure a message from the sender to the receiver. However, it does not encrypt the metadata contained in the message or photo. Metadata includes information about the message or photo, such as the message’s recipient, when the message was delivered, and more. This allows third parties to see information about your message even if they cannot see the message itself.

On the other hand, Signal uses sealed sender technology to protect metadata. This is more secure because it hides all the details related to the message, so third parties don’t have even the slightest clue about your conversation.

Is Signal’s privacy real?

Signal has distinguished itself as a privacy-focused instant messaging service. End-to-end encryption is a great security feature to protect conversations, and other messaging applications have followed suit. Since its inception, the service has never experienced any breach. So, in terms of data security, Signal is a private and secure messaging app.

Concerns arise with how messaging apps handle and use your data and device information. For example, WhatsApp is owned by Meta, a company with a reputation for commoditizing data. It doesn’t even hide its intentions to collect your WhatsApp data, as you cannot use the app if you decline to share your data with the company. 

The service experienced a mass exodus after the parent company, Meta, updated the privacy policy that came into effect in May 2020. Consequently, people started opting for WhatsApp alternatives with better privacy protection.

Signal’s parent company and founders 

Comparing WhatsApp vs. Signal regarding the history and details of the company founders shows an interesting pattern. Tracing them back even shows the two originating from the same minds. However, both apps’ subsequent steps regarding users’ privacy have made them rivals.

Signal is not affiliated with any company that monetizes user data. As mentioned earlier, its parent company is the Signal Foundation, a non-profit organization that isn’t in the business of selling data. 

The company’s co-founders, Brian Acton and Moxie Marlinspike, set forth to create an instant messaging service that maintains user confidentiality. Let’s first look at the co-founders to understand their focus on privacy. 

Acton co-founded WhatsApp with Jan Koum. After initially developing it as an independent app, they sold WhatsApp to Meta in 2014 while joining the parent company in key positions. Acton later left the company in 2017 after disagreeing with Mark Zuckerberg on the future of WhatsApp. On the other hand, Marlinspike is a renowned cryptographer and computer security researcher. Together, they created Signal and have maintained the app’s privacy and independence.

Most people concerned with their privacy, like journalists, activists, whistleblowers, grass-root protestors, and cybersecurity professionals, vouch for Signal. It is a strong indication that the messaging app maintains user privacy.

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