Claude is the latest instalment from Anthropic’s studio into the AI space. This chatbot has an intuitive design, good feedback, and is easy to use. However, AI still raises some eyebrows regarding its privacy and security implications. So, with this in mind, we decided to test out Claude, thoroughly dissecting its Terms of Service and Privacy Policy to understand how it works and whether its use is safe.
In this detailed guide, we will answer your questions about using this chatbox and how to protect your privacy and security.
What is Claude AI?
Claude is a helpful AI assistant owned by Anthropic to help users get results. This helpful chatbot has three versions: Claude 1, Claude 2, and Claude Instant.
The Claude 2 version works better and has a richer context than Claude 1 because it is configured with a much larger dataset. At the same time, Claude Instant has better speeds and is cost-effective, making it excellent for informal conversations, document-based inquiries and answers, text analysis, and summarization.
Below is a summary of the three Claud versions, their similarities, and differences:
| Features | Claude 1 | Claude 2 | Claude Instant |
|---|---|---|---|
| Qualities | Innovative content generation, intelligent communication, detailed guidelines | All features of Claude 1, including academic capabilities and more | Informal dialog, summary, and analysis of text, document Q&A |
| Size of Model | 137B parameters | 175B parameters | 100K tokens |
| Cost/Token | $32.68/million tokens | $32.68/million tokens | $5.51/million tokens |
| Context Window | 75,000 tokens | 100,000 tokens | 75,000 tokens |
| Performance | Excellent at complex tasks | Great at complex tasks | Excellent at casual tasks |
The Claude versions were trained with extensive text and code datasets to make them more capable and reliable when handling various tasks. These tasks included text summarization and creative output generation of musical pieces, poems, scripts, code, letters, and emails. Claude is also great at creative projects, especially in collaboration with humans.
This AI training ensures that this tool does not contain harmful contexts. It also includes datasets that have been meticulously filtered. Even better, Anthropic constantly monitors the overall performance to checkmate any safety risks. These data sets are also quite recent, with the training data reaching as recent as December 2022 and containing some information from 2023.
How to use Claude, Claude 2, and Claude Instant
There are several ways you can use the three versions of Claude. Anthropic has an API for Claude, especially for collaboration with other applications. Apps like Slack get a personalized Claude bot with many features that aid smoother functionality between the two. This helps Claude store and retrieve a Slack thread and other shared content.
There’s more: with Anthropic’s web console, you can access Claude’s API, which lets you access Claude’s capabilities. Access to the console lets you get API keys and build with the tool.
What are the key risks of using Claude?
With so much potential, tools like Claude will naturally have some risks accompanying the benefits. These are:
- AI-aided cybercrime: People with bad intentions can and have used AI chatbots for potentially harmful tasks. These include using bash scripts to force Claude into generating phishing emails and code. These codes can then be used to write programs capable of disrupting, damaging, or granting unauthorized remote access to a computer.
- Copyright issues: Since Claude’s training and data source are all from existing text, there is a tendency for it to generate pre-existing content without authorization. Claude and most AI chatbots do not cite sources and, as such, can constitute copyright infringement. If, for example, a user publishes an article or blog post that Claude helped create, there is a chance the article will contain copyrighted content and get the user in big trouble.
- Factual inaccuracies: Depending on the data training source and its recency, an AI chatbot can be rather limited regarding information. If the data training is cut off in 2021, it can’t know anything about events afterwards. Claude’s cut-off point is 2022, but features some portions of 2023. But this still leaves room for factual inaccuracies and the infamous “hallucinations.”
- Data and privacy concerns: Claude requires users to sign up using their real and valid email and phone number, making it anything but private. There is also the risk of sharing your data with unspecified third parties, with your conversations with Claude getting frequent reviews.
What are the benefits of using Claude?
Claude is a helpful tool that guarantees results. Below are a few reasons you should use Claude:
- Insight: Claude provides users with insight through its impressively advanced data processing capacity and an updated data cut-off point.
- Constitutional AI: This tool operates with rules due to Anthropic’s training method. These rules help them easily predict, control, and utilize Claude without hassle.
- Efficiency: Claude is efficient and capable of executing multiple or even the same tasks repeatedly.
- Accuracy and Speed: With its efficiency, it is no surprise that Claude can handle large amounts of data in less time than regular AI chatbots. It maintains accuracy and speed via machine learning and advanced algorithms.
- Harmlessness: This resource is meant to assist people, helping us work better and faster. It is harmless despite its complexity and power.
It allows you to enjoy the best features associated with traditional AI chatbots. You can also rest assured that Claude is trained using a unique approach that ensures it is much safer than other chatbots.
Five ways to get the best out of Claude
It has a lot of practical and potential applications; we couldn’t cover them all if we tried, but below are the major ones you should know about:
- Efficient Searching: Claude is capable of impressive search functionality, swiftly sifting through large catalogs of web pages, documents, and databases. Moreover, it can locate the necessary information you require with accuracy.
- Text Summarization: Claude has extensive natural language processing methods to locate useful points from written material.
- Collaborative and Creative Writing: Claude can create a whole new way to make creative content. It can help to draft and edit your content, which makes it an essential tool for content creators such as writers and influencers.
- Q&A: Do you have questions? Claude has the answers; whether the query is building a virtual assistant or customer support bots, you can and will find the answers there.
- Coding: Claude is full of tricks, and coding is not exempt. It can help with whatever coding tasks you have, such as suggesting improvements, creating code snippets, and even debugging lines of code.
These are just some ways to use Claude, but more methods exist, especially with more companies looking to integrate Claude with their apps.
How is Claude different from other AI models?
With AI models, there is an expected degree of inaccuracy and bias. Oddly enough, AI models are prone to “hallucinations” where they invent an answer if they do not know the answer to a query. This may be because humans are its creators, and we are also prone to this behavior.
In addition, since AI chatbots do not possess a moral code, they can be complicit in illegal activities. In essence, AI chatbots can give detailed instructions on how to commit a crime.
Anthropic is aware of these drawbacks and has not just sidestepped them; it’s moved to fix them. Claude is designed to be helpful, safe, and honest. This way, it can’t unknowingly aid in an illicit or banned activity.
How to try Claude for yourself
The Claude Chabot is currently available in beta in the UK and US, with plans to increase its availability globally soon.
To access the service, sign up at Claude.ai. Once completed, you can start a query using your design’s preset prompts or conversation.
Another way you can try Claude is through Quora’s Poe, which allows users to access the Claude2 100K model.
Can you trust the content created by Claude?
Technically, you can trust it, for the most part, since Claude is efficient, meticulous, and sometimes even human-like. Claude provided pretty decent and verifiable information regarding various topics and concepts from our tests.
But if you need answers on events later than 2022, you may have to wait a while, but it won’t be that long before Anthropic gets it up to speed. The major concern about using Claude is its hallucination problem, which lets it present false information with great confidence – thus, you need to fact-check what you get from chatbots.
In addition, chatbots can provide greatly biased responses regarding sensitive topics. Unfortunately, this means Claude can give certain biased or offensive answers, depending on the prompt. However, Anthropic is working hard to ensure it can be truly neutral.
However, one good thing is that Claude is open to corrections, so if you check and see any disparity, you can point it out to the AI, and it will correct itself.
The issue of copyright infringement has been a great subject of debate. Some sides insist that Claude inadvertently plagiarizes original content, while others say it’s a harmless consequence of its need to pull from massive databases to function. The one thing both sides agree on, however, is that Claude does not cite the original authors, and as such, this may constitute copyright disputes.
But as stated earlier, Anthropic is dedicated to providing and receiving feedback to help it serve better while keeping Claude users safe.
Does Claude log chat data?
Because of its function, Claude must and does store user chat data. Each prompt you enter is saved to your account permanently to help train the machine. This means if you asked it to generate code, that generated code is saved and can be provided to another user unrelated to you later.
More evidence or an explanation is in the AI’s training process. Claude is fed large amounts of information, which the designers sourced from books, reports, articles, websites, and blogs. There is no way to know what hasn’t been used to train AI.
There is, in fact, the possibility of lawsuits against Anthropic as there are laws and regulations that govern data collection and privacy on the internet. Laws such as the GDPR prohibit European businesses from collecting and using private data without consent. The CCPA operates similarly but covers businesses in the US.
The one way to prevent Claude from logging your data is to delete your account. Here’s how you can do this:
- Log on to Claude’s homepage using claude.ai and click the “Help” button. Doing this will open the Help Chat, which gives you access to the FAQ pages, join a community, or send a message to the customer support team
- Select the option to send a message. The chatbot will provide options, including “Account Deletion.”
- Select “Account Deletion” and click to confirm. You will receive an email confirming that your account has been deleted within the next four weeks or less.
You could also opt for the email support option but be warned that this method will require multiple confirmation emails before you get the account deletion request granted.
Fake Claude apps you should avoid
The Claude chatbot has an official app that is only available to iPhone users. This is important to note because tons of fake apps posing as Claude on the Android platform.
But it does not stop there; even on the iOS App Store, fake Claude apps are still attempting to get users to pay and download what they believe is the Claude app. There are others whose sole purpose is to steal and sell user data provided during sign-up to third parties.
If you come across any of the following downloadable apps, do well to avoid them:
- GPT Writing Assistant, AI Chat
- Talk GPT – Talk to Claude
- Claude 3: Chat GPT AI
That is not all; certain websites add “Claude” to their domain names to get traffic. These are the easiest to spot; just check if they offer Claude as a downloadable app.
Is it safe to give Claude your phone number?
Yes, it is perfectly safe to give Claude your phone number; it only requires identity verification and authentication, and it will not be used for other purposes. However, Anthropic can share your private data with third business parties or train other models. These third parties can be government agencies, other AI companies, and vendors.
You cannot bypass this phone number request using VOIP or Google Voice numbers; only real phone numbers will work.
How to keep your Claude account safe
If you wish to secure your Claude account against snoopers and hackers, we recommend using a strong password. You can generate and manage your secure passwords using password managers.
Do not share any details about your password or related information with the AI chatbot. Anthropic, through Claude, can access your conversation with the chatbot, and as such, any data inside is fair game, including your password or other sensitive data.
To avoid any of such occurring, we recommend you avoid sharing any of the following information with Claude:
- Your address
- Online usernames like your YouTube channel, Gamertag, Twitter handle, Reddit username, or anything that can expose your identity
- Your passwords
- Any financial data, including bank account details or confidential business information.
- Your full name
FAQs
Yes, you can use it for free. All you need to do is create an account with Anthropic using claude.ai and sign up using your valid email address and phone number. There is, however, a premium version, Claude Plus, which grants you access to all the features of the free version, faster response time even during peak hours, and early access to new features.
It takes user prompts and generates human-like answers for them. It does this efficiently because it tokenizes words and phrases from the user prompt, generates a probability distribution for likely answers, and provides a well-put-together response. The unique part of Claude is that its machine learning process utilizes “reinforcement learning.” As a result, it does not rely on purely automated processes for information filtering. Instead, human AI trainers feed it conversations involving both parties.
Absolutely. Using a quality VPN keeps you safe online as you surf the internet and use the Claude AI tool. But a VPN can’t help if it isn’t available in your location since it requires you to submit a real phone number.
